FE
Fern E
1 reviews | Active since Feb 2023
03 Feb 2023, 08:55
Atrocious admin
I have been a client for quite a few years. But the admin service is atrocious. When a change is made the system reverts back to old details, the updated schedule gets sent out more than once and when i phone to correct the details, they are still never corrected properly.
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
03 Feb 2023, 09:45Hi Fern, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply03 Feb 2023, 09:45
Official
Hi Fern, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za