As soon as I sent an enquiry on their site regarding a motor extender, I received a call from Sev April who explained the policy thoroughly and addressed all my concerns

Hi Zakiya, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Sev as well. ;-) The dotsure.co.za family