CH
Chris H
1 reviews | Active since Jan 2011
03 Dec 2022, 12:13
Arrogant & Sneaky
What a sneaky, sly and unprofessional business to deal with.
They send discriminating texts ("pay your account or it will reflect badly on your credit record") to your phone and debit you at random whenever they feel like it.
Who the hell do you think you are???
Don't EVER sign up to their (DebiCheck) facility as they have the mentality, that your bank account is theirs.
You are NOT a Financial Institution in case you did not know this. you may have the power to submit unauthorized debits on clients accounts but that sure as hell does not make you one of the leading banks in South Africa.
They are inconsiderate and misleading ito service delivery.
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dotsure.co.za's replyOfficial
03 Dec 2022, 14:49Hi Chris, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply03 Dec 2022, 14:49
Official
Hi Chris, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za