WS
William S

1 reviews | Active since Feb 2024

07 Feb 2024, 11:04

Approved Claim

I had an experience with Dotsure where I took a warranty cover with them. 2 months down the line I had a breakdown whereby my clutch was giving me problems on my Polo TSI 1.0 85kw. I submitted a claim as normal but things took a bit of a turn when my service adviser at the dealership gave information on another car that is not mine, which resulted in my claim being rejected. I reached out to Dotsure to do an investigation and everything was corrected. My claim was then approved. Thanks to Nathaneil Issacs for ensuring that everything works out in the end.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply07 Feb 2024, 11:05
Official
Hi William, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Nathaneil as well. ;-) The dotsure.co.za family