Appalling service

Appalling service I received from Silindile. I am still waiting for her, to advise why my monthly premium will be going up by 20%. Inflation is 5.9%, and am sure that building materials haven't gone up by 20%. I don't know why Hollard sold their short insurance to this company, whom their core business is pet insurance. I swear they think we're animals, who just do as they are told. That's why I didn't sign up for a vehicle insurance because of the appalling customer service I received from Silindile. I wonder why she thinks that Dotsure is the only business that provides short-term insurance.