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Paseka M
1 reviews | Active since Jan 2022
05 Sept 2023, 14:47
Appalling Service
This has to be the most dragging claim response iv had to go through. Submitted a claim on the 15th Of August, to date no one has called or communicated about my claim. Log on to keep following up & im told il be called by a representative shortly. Shortly has been over 3 weeks for a claim.
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dotsure.co.za's replyOfficial
05 Sept 2023, 15:10Hi Paseka, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Sept 2023, 15:10
Official
Hi Paseka, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za