wJ
wesley J

1 reviews | Active since Aug 2012

03 Mar 2023, 17:27

Another slimey warranty provider wiggles out of a claim.

I recently took out a warranty with dotsure to cover my car.

My car had a Turbo Intercooler leak 23 days into my warranty policy. I took it to an accredited repairer and waited a week for an assessment.

I received a quote for work done 32 days after getting my warranty.

I then submitted for a claim.

Dotsure stated that because the issue occurred with the 30 day waiting period, the claim is invalid.

Dotsure, take a look at your policy wording. ...

It states that no claims are allowed to be lodged within 30 days. No mention if the issue occured within 30 days.

So typical slimey insurer wiggles out of a legitimate claim. I should have known better to trust another lying aftermarket warranty provider.

I've pulled my payments and will ensure that every human being I meet will know not to use dotsure.

Good going team..

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Mar 2023, 16:19
Official
Hi Wesley , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za