1 reviews | Active since May 2021
Another Dissatisfaction with Dotsure..now is Daylight Robery..!
Dotsure has done it again.Since I was dissatisfied with their service, I sent an email 2days ago to cancel my existing car insurance as of the 15th of April.Today the guy by the name of Swazi phoned to say he's canceling my policy iimmediately if I don't want the debit to go through on the 15thcos I've moved to Outsurance. I said you can't do that, you deduct on the 15th..so the month is from the 15th to the 15 ! Swazi says no, we take the money on the 15th, but we've covered you from the 1st of the Month.He refused to cancel the policy on the 15th, as a result I have to pay a pro-rata with Outsurance to cover me for thes few days.I rest my case with Dotsure.If you are with Dotsure guys..run for your life..and run while you still can.I ve never ever heard that they cover you for free for 14 days in a month, and only take the money for the whole month on the 15th ! First time in my life...yoh..Swazi noDotsure nixakile shem..!
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
