CD
Cheryl D
1 reviews | Active since Aug 2022
18 Aug 2023, 09:38
Anganathi Tshefu with dotsure.co.za
I am a new policy holder with dotsure.co.za and submitted a claim after my Jack Russel suffered from Pancreatic distress. The claim was submitted on Monday. I immediately received feedback via e-mail and then a personal call from Ms Anganathi Tshefu. She was so kind and friendly and exrtremely efficient in her enquiry regarding Summer's condition. She advised me on the process of the claim and called me again on the same day to inform that the claim was approved. On Tuesday the money was deposited into my bank account. I was stunned and surprised at the speed of the whole process and very pleased. Thank you so much for dotsure.co.za and Ms Tshefu. My doggy has also recovered very well.
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Replies (1)dotsure.co.za's replyOfficial
18 Aug 2023, 10:29Hi Cheryl, thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with Anganathi as well. ;-) The dotsure.co.za family
dotsure.co.za's reply18 Aug 2023, 10:29
Official
Hi Cheryl, thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with Anganathi as well. ;-) The dotsure.co.za family
