tS
talitha S

1 reviews | Active since Jan 2017

07 May 2025, 19:39

****** AND ****S

They have not contacted me after my complaints and an undertaking given on this platform. I want to sever all ties with these ****** and a full refund of my premiums. I also intend to write to the Insurance Ombudsman to complain about their conduct.

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply08 May 2025, 08:53
Official
Hi Talitha, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
tS
talitha S's update08 May 2025, 09:50
Reviewer Update
Sorry, but I don't buy this. This is the same excuse they gave to my earlier complaint and as stated NO ONE has contacted me.
Can I just get my money back because they have not done anything for me and I have been their client since 2018, even though I took out the car warranty cover in May 2023.

I AM NO LONGER INTERESTED IN THEIR LAME EXPLANATION AND WOULD APPRECIATE A FULL REFUNDS OF MY PREMIUM.