AB
Anastasia B
1 reviews | Active since Sept 2014
11 Dec 2023, 11:38
******* and lyers
I app**** online for Comprehensive Insurance 16 Nov. On 21 Nov a representative called me to check my policy and informed me that I did not select comprehensive insurance but 3rd party only. I told the lady I don't want that option. She quoted me almost R700 for comprehensive. I asked her to cancel the policy as I am taking up Absa offer. At month end ABSA and Dotsure deducted from my account!!! And now Dotsure does not want to refund my money. They are *******. Lying and *****ing. Do NOT trust or sign up with this company! They have comments added 23 Nov where a discounted offer was accepted by me which is NOT THE TrUTH
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dotsure.co.za's replyOfficial
11 Dec 2023, 11:38Hi Anastasia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Dec 2023, 11:38
Official
Hi Anastasia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Anastasia B's updateReviewer Update
11 Dec 2023, 11:40Thank you. I want this policy cancelled and my money refunded
AB
Anastasia B's update11 Dec 2023, 11:40
Reviewer Update
Thank you. I want this policy cancelled and my money refunded