DM
Damian M

1 reviews | Active since Jan 2022

10 Jan 2022, 11:23

An Example of Good Customer Service

After dealing with Waseem Essack I felt like I was talking to a buddy about a cover for my pet. The engagement was clear friendly and not forceful. The gentlemen actively made sure I understood what we were discussing and not treating it like a sales call, this left me wanting to know more and encouraged me, even more, to take up the policy. If an example is needed on how to engage with customers I highly recommend Waseem Essack as a contact point.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Jan 2022, 11:39
Official
Hi Damian,

Welcome to the dotsure.co.za family! Thank you so much for trusting us to take care of what matters most to you, it truly means the world to us! We will be sure to pass your message on to Waseem :-)

dotsure.co.za