SK
Sherinne K

1 reviews | Active since Jun 2022

15 Jun 2022, 10:49

AMAZING, FANTASTIC SERVICE FROM DOTSURE

I signed up with Dotsure in August 2021. It is so refreshing to come across a most fantastic South African company that actually genuinely cares about their customers. Their service is nothing less than absolutely brilliant, 5 star! On the weekend we had our doggie at the vet. On Monday morning I sent in my claim form and vet invoice, and on Tuesday morning, the refund was in my bank account! No questions asked, no queries, just processed the claim and paid out accordingly! How's that for unbelievable service, practically unheard of in today's times! In a world where we want instant gratification, Dotsure delivers this in bucket-loads. To every person who has a pet, for a small monthly premium which suits your budget, you have peace of mind by having pet insurance. Vets bills are no joke! I really loved the "get well soon, we heard you are feeling ruff" card which was sent for my sick doggie, really cute touch! I cannot speak highly enough about Dotsure and I absolutely recommend them to anyone who has a pet. Thank you for your amazing service, just brilliant - one happy customer :-)

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Replies (1)
dotsure.co.za
dotsure.co.za's reply15 Jun 2022, 10:50
Official
Hi Sherinne, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impressing you with our service. We'll share the compliments with the team as well. ;-) 
The dotsure.co.za family