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Marinette M

1 reviews | Active since Sept 2023

14 Feb 2024, 09:10

Amazing Customer Service

I lodged a claim with Chanley Smee of Dotsure Pet Insurance one morning this week. Within an hour Chanley called me for clarification of the claim, and by the afternoon I had confirmation of acceptance, followed up by a courtesy call. Oh my goodness! What professional and efficient service! Thank you!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply14 Feb 2024, 09:13
Official
Hi Marinette, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Chanley as well. ;-) The dotsure.co.za family