pP
princedakalo P

1 reviews | Active since Aug 2017

13 Dec 2019, 13:56

Alma Loubser from Claims department

Thank you Alma and team for your great service. Dotsure has been great from the first day I called for a claim. I called on Saturday morning to start the process of a life claim, I was advised that the claims dept is closed, I should call Monday morning. Monday morning, I received a call at exactly 09h00 when offices opened, next Alma called me. She was efficient, kind and truly understanding.

I was treated like the only customer, I am truly happy with the service I received from Alma and the dotsure team.

Alma you are a true star, please keep it up! Thank you for your kindness.

I would recommend dotsure to anyone.

Regards

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Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Dec 2019, 14:02
Official
Hi Dakalo

Thanks a bunch for the awesome feedback! We'll share the compliments with Alma as well ;-) 

The dotsure.co.za family