All fine until you have to claim!

Item: dotsure.co.za
Rating: 1
Author: Brett R

My little chocolate lab pup got poisened by accident (long story). We had insured her with Dotsure. The medical bills came to R11 937.80. Dotsure paid R4 250.81. This seems like more of a **** than insurance. Don't use them, rather check if your current insurer covers pets.

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Replies (2)

dotsure.co.za's replyOfficial

14 Oct 2020, 11:29

Hi Brett,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.

Thanks, dotsure.co.za

dotsure.co.za's reply14 Oct 2020, 11:29

Official

Brett R's updateReviewer Update

14 Oct 2020, 12:50

Ps. My maths was out, I paid R9 847.90.

Brett R's update14 Oct 2020, 12:50

Reviewer Update

Ps. My maths was out, I paid R9 847.90.