JM
Jessemaine M

1 reviews | Active since Feb 2014

30 Aug 2023, 10:50

Aggressive telemarketers

I am appalled at the unsolicited call that I just received to sell me a vehicle warranty product.

I tried to end the call in a polite way, however the call centre agent insisted that I tell her what company I have a similar product with otherwise I "will be receiving more calls".

I know that with the POPI Act being in effect, I can ask for my number to be removed from whatever marketing database is being used, and this would prevent further calls from the company- however this lady clearly has no awareness of or respect for the POPI Act.

I have no products with this company and based on this interaction would never want anything to do with this company in future. I just hope that they properly train their telemarketers going forward.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Aug 2023, 14:19
Official
Hi Jessemaine, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department to investigate this matter further. Thanks, dotsure.co.za