JZ
Julandi Z
1 reviews | Active since Dec 2018
06 Dec 2021, 14:10
After service terrible
They are very eager to phone and assist when you want to become a new client,but when you want assistance or cancel the policy they just don't respond
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Replies (2)
dotsure.co.za's replyOfficial
06 Dec 2021, 14:24Hi Julandi,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply06 Dec 2021, 14:24
Official
Hi Julandi,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
JZ
Julandi Z's updateReviewer Update
06 Dec 2021, 21:07Hours later and still no feedback or call. Once again.....horrible service
JZ
Julandi Z's update06 Dec 2021, 21:07
Reviewer Update
Hours later and still no feedback or call. Once again.....horrible service