SM
Solule M
1 reviews | Active since Aug 2015
05 Jun 2023, 10:17
Accident claim
EXSA***
My claim has been processed but this one is dragging since last week. Call Centre doesn't have answers why it's not paid.
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
05 Jun 2023, 10:25Hi Solule, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Jun 2023, 10:25
Official
Hi Solule, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Solule M's updateReviewer Update
06 Jun 2023, 10:43I'm still waiting for manager to call me as it still stands no one called me, every time I call get told we making payment it's second week now making payment
SM
Solule M's update06 Jun 2023, 10:43
Reviewer Update
I'm still waiting for manager to call me as it still stands no one called me, every time I call get told we making payment it's second week now making payment