VM
Victor M
1 reviews | Active since Mar 2013
07 Jun 2022, 13:57
Access fee not told
When my policy was transferred from Hollard to Dotsure, I noticed that my warranty has an access fee. I wasn't told about it until I quiried.
Helpful (0)
Replies (3)0
Replies (3)VM
Victor M's updateReviewer Update
07 Jun 2022, 13:59Had to cancel my insurance.
VM
Victor M's update07 Jun 2022, 13:59
Reviewer Update
Had to cancel my insurance.
dotsure.co.za's replyOfficial
07 Jun 2022, 14:08Hi Victor M, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Jun 2022, 14:08
Official
Hi Victor M, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
VM
Victor M's updateReviewer Update
07 Jun 2022, 14:42It's fine because I had to look for another warranty that doesn't have an access when claiming. I believe it is not your fault maybe Hollard
VM
Victor M's update07 Jun 2022, 14:42
Reviewer Update
It's fine because I had to look for another warranty that doesn't have an access when claiming. I believe it is not your fault maybe Hollard