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Rashaad M
1 reviews | Active since May 2014
13 Oct 2025, 17:45
absurd increases
first time since ive been a customer for years that i am paying 300 plus for my 2 senior dogs? accidental is all they offer for them anyways . i am extremely frustrated seeing my premiums increase . i am seriously considering moving to a different insurer as ive been a loyal customer for 7 years , nearly going on 8!
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Replies (3)
dotsure.co.za's replyOfficial
14 Oct 2025, 11:28Hi Rashaad, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply14 Oct 2025, 11:28
Official
Hi Rashaad, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Rashaad M's updateReviewer Update
15 Oct 2025, 15:57I am still awaiting a response
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Rashaad M's update15 Oct 2025, 15:57
Reviewer Update
I am still awaiting a response
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Rashaad M's updateReviewer Update
17 Oct 2025, 12:56I am still awaiting a response from the department regarding this. Please email me directly.
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Rashaad M's update17 Oct 2025, 12:56
Reviewer Update
I am still awaiting a response from the department regarding this. Please email me directly.