Absolutely pathetic service. STAY AWAY!!

I sent through 2 claims 5 times to dotsure, and on all attempts received confirmations. I even spoke to a consultant who assured me the claim was being finalized but 3 weeks has passed and there is no update and all attempts for any clarification goes in vain. Dotsure does pay out swiftly but only if you have minor vet bills. Anything major or of high value rather go out to another insurance company. I will be doing so shortly.