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lucelle.johnson lucelle.johnson
1 reviews | Active since Jan 2017
16 Jan 2020, 10:16
Absolutely Pathetic
After my first review the two weeks after was bliss receiving updates and progress on my claim them radio silence. I call and follow up and get conflicting feedback and when questioned I am advised that I will get called back and then radio silence. The customer service is absolutely pathetic. I just need this matter resolved so I can move on from this.
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Replies (1)
dotsure.co.za's replyOfficial
16 Jan 2020, 10:27Hi Eloise,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply16 Jan 2020, 10:27
Official
Hi Eloise,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za