GR
Gabriella R

1 reviews | Active since Jan 2021

26 Jan 2026, 21:26

A thank you to Dotsure for compassion beyond coverage

I've always been a big fan of Dotsure, having two of my dogs insured with them for years. The claims process has always been so quick and easy.

When my one fur baby passed away, I really appreciate how Dotsure took one layer of admin off my hands (in needing to update my pet insurance policy) after my fur baby, Olive, passed away (when I so needed that time to grieve, and admin was the last thing on my mind). I also really appreciated the personal email from Annemie du Plessis to offer condolences.

It meant a lot, and really goes a long way.

You guys are the best! Thank you.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply27 Jan 2026, 07:19
Official
Hi Gabriella,
Your 5-star review brought big smiles to our team! We’re so grateful for your kind words and will continue working hard to keep delivering service you’ll love.
We are sorry to hear about Olive, but we're glad that we could remove that admin burden.
Thank you for being part of the dotsure.co.za family.
The dotsure.co.za team