KRk
Kayla Roux kroux.kut
1 reviews | Active since Mar 2022
08 Sept 2022, 09:04
A subsidiary of Dotsure named vuka
A subsidiary of Dotsure named vuka.online bothered me for weeks on end via different phone numbers so that I couldn't block them, and when I called back in couldn't get through. Today when I finally answered and asked why they had been bothering me, and asked them to remove my number from their records, the call centre agent became defensive and rude. Disgusting harassment.
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dotsure.co.za's replyOfficial
08 Sept 2022, 09:07Hi Kayla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply08 Sept 2022, 09:07
Official
Hi Kayla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za