MO
Monique O
1 reviews | Active since Apr 2022
24 Jan 2025, 16:19
A little birdie told me
I have always had just good reviews for dotsure pretty insurance as they have always had my back. I downloaded my plan and have done been ignored. I have sent numerous emails and have had no response. Is it because I'm paying less or has their service just dropped so drastically. I'll be willing to change my rating of they can prove this is a once off careless mistake.
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dotsure.co.za's replyOfficial
27 Jan 2025, 11:16Hi Monique, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply27 Jan 2025, 11:16
Official
Hi Monique, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za