mM
mellaneymarks M

1 reviews | Active since Jul 2016

02 Jun 2021, 09:47

A bunch of ******

Nickey Abrie assisted me to get my window sorted out, Dotsure did not even pay for the claim. The AA paid for my window. When i had the glass fitted at PG glass i was told tht the mechanism for the window was also damaged due to the breaking of the glass. Dotsure refuse to pay for my claim. I have been sent to different ppl until i ended up with Janine Bosman. Dotsure is a bunch of ****** and i will never refer anyone to take out cover with them. My policy is not even 2 years old and they already increased my premium 3 times. Im highly dissapointed with the terrible service i got from you. Im taking my money eleswhere and i would suggest everyone thts with dotsure to do the same. Better now then be sorry later. Bunch of ******.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply02 Jun 2021, 12:51
Official
Hi Mellaney,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za