MB
Mauritz B
1 reviews | Active since Aug 2019
17 Aug 2020, 07:58
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Useless to try and get a hold of you in a pet emergency. you are more concerned about ratings than delivering a service.
Does no one have an emergency after hours??? Why is management not available to resolve issues???
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Replies (1)
dotsure.co.za's replyOfficial
17 Aug 2020, 10:23Hi Mauritz,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply17 Aug 2020, 10:23
Official
Hi Mauritz,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za