TC
Tenielle C

1 reviews | Active since Feb 2021

03 Feb 2021, 08:54

5 Star Service from Caitlyn Kelton

Covid-19 has hit my family hard, financially. I reached out to Dotsure a couple days ago to cancel my policy and Caitlyn Kelton contacted me to assist with this. She was able to help me reassess my cover so I could save money on my premium and still keep my pets covered according to their individual risk needs. She handled this with the utmost respect and sensitivity and I honestly felt as though she truly cared about me as a customer of Dotsure's. Caitlyn you are an exemplary employee and I look forward to continuing my work

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Replies (2)
dotsure.co.za
dotsure.co.za's reply03 Feb 2021, 09:20
Official
Hi Tenielle,

Welcome to the dotsure.co.za family! Thank you so much for trusting us to take care of what matters most to you, it truly means the world to us! We will be sure to pass your message on to Caitlyn :-) 

dotsure.co.za
dotsure.co.za
dotsure.co.za's reply03 Feb 2021, 09:20
Official
Hi Tenielle,

Welcome to the dotsure.co.za family! Thank you so much for trusting us to take care of what matters most to you, it truly means the world to us! We will be sure to pass your message on to Caitlyn :-) 

dotsure.co.za