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aubrey A

1 reviews | Active since Jul 2016

28 Feb 2025, 12:36

5-Star Review for Marizel Bernardo at Dotsure I recently signed up with Dotsure for my 8-month-old Boerboel puppy, Peanut, and had the absolute pleasure of being assisted by Marizel Bernardo

5-Star Review for Marizel Bernardo at Dotsure I recently signed up with Dotsure for my 8-month-old Boerboel puppy, Peanut, and had the absolute pleasure of being assisted by Marizel Bernardo. What should have been a tedious administrative process, especially for someone who dreads admin, became an effortless, seamless, and even enjoyable experience, all thanks to Marizel. Her professionalism, efficiency, and warm approach turned what I expected to be a frustrating task into one of the best customer service experiences I’ve had. She not only made everything clear and straightforward but also ensured that I felt valued as a customer. Marizel embodies excellence in customer service, and I cannot commend her enough. If every service experience were like this, the world would be a much better place. Thank you, Marizel, for your dedication and outstanding service, you are truly a gem!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply28 Feb 2025, 13:31
Official
Hi Aubrey, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Marizel as well. ;-) The dotsure.co.za family