GM
Gary M

1 reviews | Active since Mar 2011

23 Apr 2024, 09:20

45% premium increase

I have been with rogz/dotsure for over 6 years claim-free and last week received a letter to inform me that my premium will be increasing by 45%. One can understand our inflationary economic environment and rising costs, but 45% is far beyond excessive! I will be cancelling my policy today as I will not do business with companies who treat their clients in this manner.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply23 Apr 2024, 09:21
Official
Hi Gary, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za