1 reviews | Active since Aug 2016

17 Jan 2024, 09:38

40% percent increase in premium!

Yesterday I received my policy revision annual letter saying that " to maintain the standards of service and the cover in line with inflation" my new premium will increase from R334.22 to R467.91!

First, inflation last year was close to 6%, this increase is 40%! After talking to an agent, the "best" she could offer was a downgrade. I've had my dog insured for 5 years never making a claim on him, citing increased risk and inflation is ridiculous. I have accepted the downgrade so long but looking for another service provider.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply17 Jan 2024, 09:43
Official
Hi Hassive, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za