3rd Party Claim - Go read the fine print, they do NOT cover it, even if you pay for it!!!!

Pet Insurance. They are very quick to phone and respond with premium increases, but with claims.....

1st Claim: Our dog, bit my son, had to get stitches, paid the bills, etc. I submitted a claim, just to find out the fine print does not cover when your dog bites a direct family member......... Claim rejected......

2nd Claim: Our dog bites my friend's little girl, we took her to the doctor for vaccination and to clean it and WE paid the bill. I submitted the claim on 3 October 2021, send 4 follow-up emails, and this morning when I send another email, after throwing my toys, I received a call from Brendan, a manager or something, and nicely apologized for "No services". Right after that, someone else phones me, and immediately wanted to help, by saying they will send me more forms and then he asked if we paid already for the 3rd party claim??? Of course we did, it is my friend's child and we are responsible and should we have just left the girl without taking her to the doctor????? Then he informed me, the "fine print" on the policy reads that we are not supposed to pay for it.... we should submit the claim for payment to them??????? After 3 weeks with no feedback or service, the poor girl would have lost her had.

Go and read the fine print - they are just *****ing money.

WORST PET INSURANCE - CANCELLED MY POLICY IMMEDIATELY