TM
Thandeka M
1 reviews | Active since Apr 2025
01 Apr 2025, 13:13
****!!!
What a terrible terrible company with a terrible claims department.
How can you say the limit of a cover is 15000 but since the accident exceeds 15000 they will not pay even that 15000????!!
Are we supposed to control road accidents to make sure that the claim is within 15000?
To make it worse the policy wording says nothing about this !!!!
What a ****!
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dotsure.co.za's replyOfficial
01 Apr 2025, 14:18Hi Thandeka, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply01 Apr 2025, 14:18
Official
Hi Thandeka, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za