FM
Fez M
1 reviews | Active since Aug 2019
12 Sept 2023, 09:28
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My pet insurance was cancelled well over two years ago & I still have you debiting my account I’ve sent countless emails and call but yet still.
Don’t sign up with them I cancelled because of the poor service you spend huge amounts on being perceived at good but you are the epitome of poor customer service.
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dotsure.co.za's replyOfficial
12 Sept 2023, 10:17Hi Fez, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply12 Sept 2023, 10:17
Official
Hi Fez, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za