NM
Nathan M
1 reviews | Active since Aug 2020
29 Apr 2025, 15:49
3 months with Dotsure
Most of the good reviews are from people that just signed up as Dotsure prompts you to write a review after you sign up thats why the reviews are mostly good. My experience has been a bad one. I was **** to about the premium amount, claims take longer than promised and the process is a hassle. After 1 week of submitting my claim along with the requested documents they email me asking for other documents. I Ended up cancelling my policy and never got assistance
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dotsure.co.za's replyOfficial
30 Apr 2025, 08:06Hi Nathan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Apr 2025, 08:06
Official
Hi Nathan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za