WW
WaheGlebe W

1 reviews | Active since Jul 2016

23 Jun 2017, 17:25

25% premium hike instead of 25% cashback

<p>I have just been told my premium is going up because of my driving behaviors, I call the lady who sent me the mail and all she could say was because in May my scoreboard was below 50, like what about other months? My policy has been in force for like 6 months with no claims or anything negative. </p> <p> </p> <p> </p>

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Replies (2)
dotsure.co.za
dotsure.co.za's reply26 Jun 2017, 11:38
Official

Good day

Thanks for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

regards

Oakhrrst Resolutions Team

dotsure.co.za
dotsure.co.za's reply05 Jul 2017, 14:21
Official

Dear Mr Gwanya

A comprehensive response has been sent to your e mail address on 5 July 2017 addressing your complaint.

We confirm that your premium increase is in line with the terms and conditions of your policy.

Please do not hesitate to contact our Resolutions Department should you have any further queries regarding the matter.

Yours sincerely

Dotsure Resolutions Team