SS
Shabeer S
1 reviews | Active since May 2022
11 May 2022, 20:13
1st class service
I'm a new client and had some queries. I sent an email after hours and to my pleasant surprise (I didn't expect a prompt response) Natassia Fourie called me the next morning! She was respectful, very patient and let me do most of the talking. Natascha answered all my questions clearly and apologized on behalf of dotsure. She followed up on her promises by email and arranged for another person to call me at a convenient time. The other person, Khanya Mani, called me at the appointed time and was amazingly cheerful, patient and knowledgeable. Khanna arranged, at my convenience to send a netstar tech to fit device required. Thank you ladies for 1st class service! Hope dotsure appreciates you as deserved. Mwah!
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
13 May 2022, 08:07Hi Shabeer,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Natassia as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Natassia as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply13 May 2022, 08:07
Official
Hi Shabeer,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Natassia as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Natassia as well. ;-)
The dotsure.co.za family
