CG
Casey G

1 reviews | Active since Apr 2025

01 Apr 2025, 09:17

10/10 Service from Christopher Viljoen at Dotsure Pet Insurance

I was looking for an affordable Pet Insurance for my fur babies and I happened to scroll past a DotSure ad on my Instagram. I clicked on the ad which took me directly to the DotSure website where I was given the opportunity to view the different packages they had for my fur children. The very next day I received a call from Christopher Viljoen. When I tell you that Christopher’s service was a 10/10 believe me! Christopher took time to explain to me about the package I chose for my fur babies and explained how the process worked when claiming, how much money I can claim back and the benefits the package comes with. I was quite busy at work so I had asked Christopher to call me back the next day (which was a Saturday) at 13:00pm. At exactly 12:50pm I received a call back from Christopher! I appreciate people who call back at the exact time I give them! From his timeous manner, to his friendly and helpful personality he made the onboarding process to Dotsure a smooth one! Thank you so much Christopher for your excellent service! If you ever need insurance for your Fur Children, please give Dotsure a call and ask for Christopher!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply01 Apr 2025, 09:34
Official
Hi Casey, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Christopher as well. ;-) The dotsure.co.za family