YT
Yolandie T

1 reviews | Active since May 2023

27 Jan 2026, 15:47

100% Payout

Dear dotsure.co.za

Let me tell you about my Monday (it started on Friday evening) my Lulu was ill, vomiting and diarrhea for days. I self-medicated as I only joined Dotsure in November (I think), I also didnt understand my cover in full as I took a entry level option. I was not sure what you would payout.

However, I decided to take Lulu to the vet as it was her 3day of not being well. The bill was R1344, and we all know it is Januworry so I could only pay R750 on the Vet bill and would settle the rest at a later stage. I then thought to myself let me just take a chance and submit my invoice and payment to you.

I was shook! I submitted around 11:30 yesterday morning (Monday) and received a 100% payout by 16:00 yesterday afternoon. I can still not believe it , I have been telling everyone the whole day to please look into your insurance.

So from me as Lulu's mom I thank you so much, I am so happy that I decided to join you and be the responsible owner

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Replies (1)
dotsure.co.za
dotsure.co.za's reply27 Jan 2026, 15:55
Official
Hi Yolandie,
Your 5-star review brought big smiles to our entire team! We’re so grateful for your kind words and will continue working hard to keep delivering service you’ll love.
We hope that Lulu has a speedy recovery!
We’re glad to have you as part of the dotsure.co.za family.
The dotsure.co.za team