JU
Jaivyn U
1 reviews | Active since Dec 2023
24 Dec 2023, 10:45
Slow response form the support team.
Okay, I just have to say that I am displeased with the support team. I cannot give any excuses as to why they made me wait. The attention span of a human is estimated at about five seconds. I waited for them to respond for much longer than that. They really should improve that aspect. Other aspects are okay.
Helpful (0)
Replies (1)0
Replies (1)
Doto's replyOfficial
25 Dec 2023, 07:19Hello, Jaivyn U!
We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about the slow response from our support team.
Your feedback is crucial to us, and we understand the importance of timely assistance. We're committed to improving our support response times, and we'll address this internally to ensure a more prompt and efficient service moving forward.
We're here to make things right and enhance your experience with Doto.
Best regards,
The Doto team
We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about the slow response from our support team.
Your feedback is crucial to us, and we understand the importance of timely assistance. We're committed to improving our support response times, and we'll address this internally to ensure a more prompt and efficient service moving forward.
We're here to make things right and enhance your experience with Doto.
Best regards,
The Doto team
Best regards,
Doto's reply25 Dec 2023, 07:19
Official
Hello, Jaivyn U!
We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about the slow response from our support team.
Your feedback is crucial to us, and we understand the importance of timely assistance. We're committed to improving our support response times, and we'll address this internally to ensure a more prompt and efficient service moving forward.
We're here to make things right and enhance your experience with Doto.
Best regards,
The Doto team
We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about the slow response from our support team.
Your feedback is crucial to us, and we understand the importance of timely assistance. We're committed to improving our support response times, and we'll address this internally to ensure a more prompt and efficient service moving forward.
We're here to make things right and enhance your experience with Doto.
Best regards,
The Doto team
Best regards,