Refuse to accept cancellations.

Worst service ever After my first experience with this company, I realized that this service did not benefit me. We got no additional business from the subscription we had to pay for. After the first year, I told them I was not interested again in their services and wanted to cancel the service. They told me I had to cancel in writing at least two months before the contract's expiry date. They did not accept my cancellation and forced me to pay for another year. The day I made the payment, I sent them a formal email canceling the subscription for the following year. I clarified to them that I was no longer interested in their services. A certain Lindtion acknowledged my e-mail, where I canceled the service in writing. He said he would take note and action the cancellation on his side. After I paid the money, I never heard from him or anybody again. I am still waiting for Lindtion to send me the cancellation reference number. It is a year later and I am still waiting. Once they had the money, all correspondence with them stopped. I have not heard one word from them again until it is time to pay again. I made it very clear that I canceled all the services with Lindton and he agreed to do the necessary on his side. It seems now that he did not do anything after they received the money. It is impossible to get hold of Lindton. He does not reply to any emails or correspondence. He is not willing to take responsibility on his side for the mess he made, Now I am being haunted again for another year's subscription. I am threatened with legal action if I do not pay. Why must I pay if I canceled a year ago. It is not my problem if their systems are not working correctly or if one does not know what the other does in that organization. This is one of my worst experiences ever with an organization that refuses to accept a cancellation instruction from a client. If a client is not interested in your product, then accept it. Why do you make it impossible for a client to cancel a service? Be very careful when you do business with this organization, as it is impossible to cancel any contract with them. They refuse to cancel and keep on chasing after the money. From one employee to the other. Same story over and over again. They just pass it on in the organisation and never stop.