To be or not to be - that is the question

#WIN. I would have given 4 stars, but because of my conversation with one of the consultants, I was somewhat disappointed today. I went for my first treatment in early August 2021, first time, and I was really impressed with the service. The products are also wonderful, I purchase some face skin products that really make my skin glow. They were running an August special with a R100 voucher included. I remembered about the voucher last night, and since it will expire today, I called to ask if I book a treatment and pay for it TODAY, but obviously will only be able to make the appointment in September, will I still be eligible for the R100 discount voucher. The consultant spoke to the owner who said NO. I thanked her and hung up. I cannot fathem why my request was denied, I would have paid within the month of August, it would have meant a sale for them, so now they have lost a sale and probably a client. Sometimes in business one has to juggle decisions and not be too rigid. Who agrees with me or not?