Worst Service From Owner of Northriding Branch

I had the worst appalling service from not even manager but owners of Doppio Zero Borth Riding. I had ordered a full carrot cake costing me R425. The collection time was 10am I got there at 10:15 and they had not packed it etc. When I complained about how this was not right as I had to rush to work. The owner said it’s not like the roof had fallen off the sky and if I was in such a rush I should just go - he didn’t care.

What kind of care is this to your customers- regular ones for that matter. I was so disappointed.

So sad - that one branch can spoil our perspective of the complete brand.