bG
bruce G
1 reviews | Active since Jan 2015
09 Apr 2015, 10:48
What a waste of time
Went to this so called restaurant on Friday the 3rd of april, was only place that I saw open in Sandton city, was busy there, waiters are very surly and unfriendly, I ordered the chicken prego, my partner ordered the pulled pork roll. I sent my food back as the roll was hot and chicken icecold, the replacement was just as bad, all cold, managements attitude sucks. My partners food was so bad she couldn't eat it. we left in total disgust!!!<br> <br> WILL NEVER EAT THERE AGAIN OR RECOMMEND THEM TO ANYONE.
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Doppio Zero's replyOfficial
09 Apr 2015, 14:03Hello oh_hell,
Bruce - I'd like to thank you for informing us of the awful experience at our Sandton City Doppio Zero recently.
We at Doppio Zero pride ourselves on making sure each customer receives only the very best service and food quality and we clearly let you done horribly this time in this regard.
We would like to humbly apologise on behalf of the restaurant and let you know we will be thoroughly investigating the matter at both kitchen level and with the waiters / managers on shift that day. This will guide us on where best to provide extra training as well as get to the bottom of why we couldnt give you the simple great experience you should deserve!
Your Good Friday experience with us should have been one of relaxation, superb service and delicious food and we are truly sorry this was not the case.
Kind Regards
Tarryn Nash
Marketing Coordinator
Bruce - I'd like to thank you for informing us of the awful experience at our Sandton City Doppio Zero recently.
We at Doppio Zero pride ourselves on making sure each customer receives only the very best service and food quality and we clearly let you done horribly this time in this regard.
We would like to humbly apologise on behalf of the restaurant and let you know we will be thoroughly investigating the matter at both kitchen level and with the waiters / managers on shift that day. This will guide us on where best to provide extra training as well as get to the bottom of why we couldnt give you the simple great experience you should deserve!
Your Good Friday experience with us should have been one of relaxation, superb service and delicious food and we are truly sorry this was not the case.
Kind Regards
Tarryn Nash
Marketing Coordinator
Doppio Zero's reply09 Apr 2015, 14:03
Official
Hello oh_hell,
Bruce - I'd like to thank you for informing us of the awful experience at our Sandton City Doppio Zero recently.
We at Doppio Zero pride ourselves on making sure each customer receives only the very best service and food quality and we clearly let you done horribly this time in this regard.
We would like to humbly apologise on behalf of the restaurant and let you know we will be thoroughly investigating the matter at both kitchen level and with the waiters / managers on shift that day. This will guide us on where best to provide extra training as well as get to the bottom of why we couldnt give you the simple great experience you should deserve!
Your Good Friday experience with us should have been one of relaxation, superb service and delicious food and we are truly sorry this was not the case.
Kind Regards
Tarryn Nash
Marketing Coordinator
Bruce - I'd like to thank you for informing us of the awful experience at our Sandton City Doppio Zero recently.
We at Doppio Zero pride ourselves on making sure each customer receives only the very best service and food quality and we clearly let you done horribly this time in this regard.
We would like to humbly apologise on behalf of the restaurant and let you know we will be thoroughly investigating the matter at both kitchen level and with the waiters / managers on shift that day. This will guide us on where best to provide extra training as well as get to the bottom of why we couldnt give you the simple great experience you should deserve!
Your Good Friday experience with us should have been one of relaxation, superb service and delicious food and we are truly sorry this was not the case.
Kind Regards
Tarryn Nash
Marketing Coordinator