MS
M S
1 reviews | Active since Apr 2024
27 Apr 2025, 11:43
Umhlanga
Umhlanga. Useless VERBY!!! You bring down the entire groups reputation. Beyond disappointed as a 'doppio disciple'
Helpful (0)
Replies (3)0
Replies (3)
Doppio Zero's replyOfficial
28 Apr 2025, 10:07Dear MS.
We are distraught by your experience, especially as a loyal guest! Please may I ask that you send me your email or phone number to ***. I want to discuss the incident with you, as we will not tolerate one store to tarnish our entire group. Once I understand the issue, we will retrain and coach our team to ensure we deliver the high standard in every store, that our loyal guests are accustomed to.
We are distraught by your experience, especially as a loyal guest! Please may I ask that you send me your email or phone number to ***. I want to discuss the incident with you, as we will not tolerate one store to tarnish our entire group. Once I understand the issue, we will retrain and coach our team to ensure we deliver the high standard in every store, that our loyal guests are accustomed to.
Doppio Zero's reply28 Apr 2025, 10:07
Official
Dear MS.
We are distraught by your experience, especially as a loyal guest! Please may I ask that you send me your email or phone number to ***. I want to discuss the incident with you, as we will not tolerate one store to tarnish our entire group. Once I understand the issue, we will retrain and coach our team to ensure we deliver the high standard in every store, that our loyal guests are accustomed to.
We are distraught by your experience, especially as a loyal guest! Please may I ask that you send me your email or phone number to ***. I want to discuss the incident with you, as we will not tolerate one store to tarnish our entire group. Once I understand the issue, we will retrain and coach our team to ensure we deliver the high standard in every store, that our loyal guests are accustomed to.
Doppio Zero's replyOfficial
28 Apr 2025, 10:08 Apologies I just noted your email address. I will be in touch!
regards
Jeanne
regards
Jeanne
Doppio Zero's reply28 Apr 2025, 10:08
Official
Apologies I just noted your email address. I will be in touch!
regards
Jeanne
regards
Jeanne
Doppio Zero's replyOfficial
16 Jul 2025, 12:33 Thank you for your review & feedback. We apologise for any inconvenience caused & assure you that we are committed to resolving the issue promptly. Kindly send us your details & feedback using the link https://doppio.co.za/your-feedback/. Thank you for bringing this matter to our attention.
Doppio Zero's reply16 Jul 2025, 12:33
Official
Thank you for your review & feedback. We apologise for any inconvenience caused & assure you that we are committed to resolving the issue promptly. Kindly send us your details & feedback using the link https://doppio.co.za/your-feedback/. Thank you for bringing this matter to our attention.