Trauma at Doppio Zero Bellairs, managers with no emphathy!!!

On Sunday 05th April we were sitting outside at Doppio Zero Bellairs (Cnr Malibongwe Dr & Bellairs Drive) celebrating a friend's birthday. I had hardly sat down, and we had just rearranged our sitting. We were ****** at point blank. A guy walking by the sidewalk reached over our table, he was gunning for whatever was on the table - which was car keys, wallet and phones. Yes we forget and relax, but like I said we were just settling in. It happened so fast some of us thought it was a joke, but before we knew it they sped away in a White Hyundai Elantra. We called the police and the Honeydew SAPS were there within 20min. All of Doppio Zero staff were standing by the door inside, looking at us getting traumatised. They watched as if it was a movie, folding hands. Not one person came to check what was happening. When I looked back hoping to see someone calling the police or checking what was happening, not one Doppio Zero person approached us. We were told the two guys wearing black were the managers, one in dreadlocks, one white guy manning the bar. I couldn't believe they could not even come to our table to just check and **** being at least concerned. We were shaking with shock. Poor waiter who had to manage our shock, didn't get to get a tip because of lack of empathy. Other customers came to our table to check if we are ok and if they can help. Not Doppio Zero managers!!! A lady who was sitting inside said Doppio Zero has been told a couple of times to add some security outside, barring people walking by to have access to customers, as this has been happening a couple of times. She said even the car guards warn people sitting outside by the sidewalk to be careful!! If this is a known fact, why has Doppio not put in measures to warn and or protect their clients!! I have been a regular and Doppio Zero bellairs has been my go to place. But it will be a while, if ever, before I go there. That was pure **** service from them. Train people to manage such situations Bad bad service So disappointed Never going back, they have just lost 10 customers x 10 each We will spread the word of how bad we were treated