Superb service Doppio Pearls Umhlanga

I dined at Doppio Zero at the Pearl's Umhlanga yesterday and experienced something rare. We ordered a chicken salad and the salad came with bacon strips. We were not informed by the waiter about any other meat that will be included in the salad but then again...we did not review the menu before ordering the salad to notice the extra meat stipulated on the menu. The waiter informed Willem the manager about the dilemma. This personable and professional manager came to our table and explained that the error was not entirely on the waiter nor the kitchen...but in the same breathe stated that he will prepare another salad for us without the bacon strips out of goodwill. We acknowledged this firm and well grounded explanation. I was very pleased with his handling of the matter where the Customer was at fault. I tipped a little more than the standard rating to express my joy for the great service. I have already referred my friends to Doppio in Umhlanga based on this star service. I will certainly support this restaurant a lot more in the future.