SK
Simon K
1 reviews | Active since Jul 2015
10 Jul 2015, 18:47
Racial **************- Kicked out of Reserved
As a group of Black people, we felt discriminated being kicked out of a Reserved table, bear in mind that we were more than 20 professional people behaving in a civil manner . A clear violation of fundamental Customer Service, the irony was that we were the only ones forced to leave (the person of authority at that time instructed the waiter to fetch the bill) .
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Doppio Zero's replyOfficial
13 Jul 2015, 15:38Hello katendencies ,
Hi Simon,
We at Doppio Zero would like to thank you for the feedback above would like to assure you that we do not entertain any type of ****** nor do we tolerate ************** of any kind.
We have provided thorough feedback regarding the incident to your email address and note that the incident had absolutely nothing at all to do with race.
We value our customers and their loyal patronage and hope that you understand that we will continue to do as much as humanly possible to maintain our strict service level standards.
Kind Regards,
Tarryn Leigh Nash
Marketing Coordinator
Doppio Zero Famiglia
Hi Simon,
We at Doppio Zero would like to thank you for the feedback above would like to assure you that we do not entertain any type of ****** nor do we tolerate ************** of any kind.
We have provided thorough feedback regarding the incident to your email address and note that the incident had absolutely nothing at all to do with race.
We value our customers and their loyal patronage and hope that you understand that we will continue to do as much as humanly possible to maintain our strict service level standards.
Kind Regards,
Tarryn Leigh Nash
Marketing Coordinator
Doppio Zero Famiglia
Doppio Zero's reply13 Jul 2015, 15:38
Official
Hello katendencies ,
Hi Simon,
We at Doppio Zero would like to thank you for the feedback above would like to assure you that we do not entertain any type of ****** nor do we tolerate ************** of any kind.
We have provided thorough feedback regarding the incident to your email address and note that the incident had absolutely nothing at all to do with race.
We value our customers and their loyal patronage and hope that you understand that we will continue to do as much as humanly possible to maintain our strict service level standards.
Kind Regards,
Tarryn Leigh Nash
Marketing Coordinator
Doppio Zero Famiglia
Hi Simon,
We at Doppio Zero would like to thank you for the feedback above would like to assure you that we do not entertain any type of ****** nor do we tolerate ************** of any kind.
We have provided thorough feedback regarding the incident to your email address and note that the incident had absolutely nothing at all to do with race.
We value our customers and their loyal patronage and hope that you understand that we will continue to do as much as humanly possible to maintain our strict service level standards.
Kind Regards,
Tarryn Leigh Nash
Marketing Coordinator
Doppio Zero Famiglia