JM
Joshua M

1 reviews | Active since Nov 2017

13 Apr 2018, 19:44

Poor service

I was at Clairewater with my partner on Friday the 13th of April. We were interested in dinning at Doppio zero. We were standing in a queue waiting to be served. We received a very bad service when people that came in after us were attended to and even consulted for table availability. I love the food there but after this experience I am not sure I will bother coming back again.

0
Replies (2)
JM
Joshua M's update19 Apr 2018, 11:53
Reviewer Update
I am still waiting for the email with the voucher that I was promised
Doppio Zero
Doppio Zero's reply23 Apr 2018, 09:32
Official

Hi Joshua

We ride ourselves on our customer service and it forms a huge basis of our training and work ethic at ALL DZ's. We clearly let you down in this instance and for this we are surpemly apologetic.

We believe our GM has followed up with you and we look forward to having you back again soon.

Kind Regards

Tarryn Nash

Marketing Coordinator

O: ***

Best regards,